Terms & Conditions

Website Terms & Conditions

 
Last updated: December 2025

These Website Terms & Conditions (“Terms”) govern your use of this website, https://www.theliveincarecompany.co.uk (the “Website”). By accessing or using this Website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use the Website.

1. About Us

This Website is operated by Helpd Ltd (company number 10549608), trading as The Live-In Care Company (“we”, “us”, “our”), a company registered in England and Wales with its registered office at Monkswell, Little Baldon, Oxford, England, OX44 9PU.

2. Purpose of the Website

The Website is provided for general information purposes only. It is intended to provide information about live-in care services and to enable enquiries to be made. The Website does not constitute a binding offer to provide care services, medical advice, or a contract for care services. Any care services are subject to separate written agreements provided directly to clients.

3. Use of the Website

You agree to use the Website lawfully and not to misuse it. You must not attempt unauthorised access, introduce viruses or harmful material, or use the Website for unlawful or fraudulent purposes. We reserve the right to restrict or terminate access to the Website where these Terms are breached.

4. Intellectual Property

All content on the Website, including text, graphics, logos, and layout, is owned by or licensed to us and is protected by UK intellectual property laws. You may view and print pages for personal, non-commercial use only. You must not copy, reproduce, modify, or distribute Website content without our prior written consent.

5. Accuracy of Information

While we take reasonable care to ensure information on the Website is accurate and up to date, content is provided on an “as is” basis. We do not guarantee that information is complete, accurate, or current at all times and reserve the right to update content without notice.

6. Limitation of Liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law. To the fullest extent permitted by law, we are not liable for any loss or damage arising from use of, or reliance on, the Website, including loss of data, profits, or business opportunities, or for Website unavailability.

7. External Links

The Website may contain links to third-party websites. These links are provided for convenience only. We have no control over and accept no responsibility for the content, policies, or practices of third-party websites.

8. Data Protection & Privacy

Personal data submitted via the Website is processed in accordance with our Privacy Policy and applicable UK data protection law, including the UK GDPR and Data Protection Act 2018.

9. Cookies

The Website uses cookies. Information about cookies and how to manage them is available in our Cookie Policy.

10. Changes to These Terms

We may update these Terms from time to time. The version published on the Website will always be the current version. Continued use of the Website constitutes acceptance of the updated Terms.

11. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any disputes arising in connection with these Terms or use of the Website.

12. Contact Us

If you have any questions about these Terms or the Website, please contact us using the details provided on the Website.