How Mobility Hire Helps Families Choose the Right Equipment with Confidence

Understanding Mobility Hire and Its Family Focus

Mobility Hire is a longstanding family business offering both short term and long term rental of mobility equipment ranging from scooters to rise and recline chairs. Everything is delivered by their own trained technicians within 48 hours nationwide.

Ashley explains that the mission is simple.
“When you know you can help people and support people you cannot really get any better”

Customers receive direct support without third party involvement. This includes clear demonstrations during delivery and access to a knowledgeable in-house team. The company handles more than 16,000 product types and has spent two decades refining a smooth dependable service.

 

First Steps for Families Exploring Mobility Equipment

Luca asks how families can begin assessing what their loved one might need. Ashley’s first advice is always communication.

He suggests families start by talking openly about daily challenges and the goals they want to achieve. From there, they can explore options online or by speaking to friends who already use mobility aids. He explains that a simple phone call to Mobility Hire can save confusion and provide immediate clarity.

“Never be afraid to call us. We have 20 years experience doing it. There is a lot of good that can come from a telephone conversation”

This mirrors what many families experience with live-in care as well. Early conversations help shape the right approach and prevent costly or unsuitable choices.

 

Why Trying Before Buying Matters

One of Mobility Hire’s standout services is its unique try before you buy scheme, something Ashley says is not offered anywhere else in the UK.

For two weeks, customers can hire any product and test it in real life. Whether that means visiting a garden centre, navigating local pavements, or trialling a scooter indoors, the aim is to make sure the equipment truly fits a person’s lifestyle.

If the equipment is right, the hire cost is refunded when purchasing the item.
If not, the product can simply be swapped.

This level of flexibility and reassurance is invaluable for families and aligns closely with the ethos of personalised live-in care services where testing and tailoring support are essential.

 

Short Term Hire vs Long Term Hire

Ashley explains that short term hire tends to suit people recovering from surgery, going on holiday, or needing temporary equipment while repairs are being made to their own.

Long term hire is ideal for those with long term conditions or changing needs. Families avoid large upfront costs and can switch products as a person’s mobility shifts over time. Everything is fully insured and maintained, including regular six monthly electrical checks and annual servicing.

If anything breaks, Mobility Hire simply replaces the equipment within 48 hours. The customer is never left without essential support.

 

Safe Set Up in Any Type of Home

Every home layout is different, from small flats to multi-storey houses. Mobility Hire works with families to gather measurements and discuss access, storage, and charging points. Their delivery technicians have years of experience problem solving on the doorstep.

For items like mobility scooters, outdoor storage can be arranged with covers included. Indoor equipment is positioned safely with full instructions so users feel confident from day one.

 

Working with Health and Care Professionals

Mobility Hire also collaborates with occupational therapists, physiotherapists, case managers, and assessment teams.

Peter, one of the company directors, is a trained OT and carries out high level assessments across the UK. The team also supports the NHS voucher scheme, military charities, and specialist funding organisations to help families access the right products.

This integrated approach supports independence and can complement live-in care arrangements where safe mobility is often essential for remaining at home.

 

Five Tips for Choosing Mobility Equipment

Ashley shares clear practical advice for anyone starting this journey:

• Never buy equipment directly from a basic website that offers no support
• Talk to friends or family who use mobility products
• Make a list of goals and practical needs
• Check weight limits, folding mechanisms, and storage options
• Take your time and seek expert guidance before hiring or buying

His final advice is simple.
“Try before you buy. You cannot go wrong”

 

A Helpful Path for Families Considering Mobility Support

Whether someone is looking for short term independence after an operation or long term comfort at home, understanding the right equipment can make all the difference.

Mobility Hire and The Live In Care Company share a similar belief. The right support at the right time enables people to stay active, confident, and connected to the life they enjoy. Families choosing live-in care often find that adding the right mobility equipment further enhances comfort and safety at home.

To find out more about Mobility Hire’s services and products visit www.mobilityhire.com

 

Thank You to Our Guest

A warm thank you to Ashley Griffiths, Business Development Manager at Mobility Hire, for joining Luca on The Care Cast and sharing his insight and guidance.

Learn more about how tailored support and live-in care can help your family make confident decisions about staying independent at home. Call our friendly team on 0345 125 1785