Information about Live in Care for Case Managers and their Clients
The Live In Care Company provides expert, managed live-in care services, offering a comprehensive and dependable solution for case managers and legal professionals seeking high-quality care for their clients. This service is regulated by the CQC.
Our managed service ensures seamless integration with therapeutic goals, unparalleled support, and robust safeguarding, allowing you to focus on your client’s overall well-being and rehabilitation.
Choosing Managed Live-in Care
Ensuring optimal care for your clients is paramount, especially when navigating complex needs and legal frameworks. At The Live In Care Company, we understand the unique challenges faced by case managers and legal professionals.
Our managed live-in care service provides a holistic, CQC-regulated solution that prioritises your client’s comfort, well-being, and recovery within their own home, while streamlining the care management process for you.
Why Choose Managed Live-in Care for Your Clients?
Choosing the right care for a client with intricate needs demands a solution that offers both flexibility and unwavering reliability.
Our CQC-regulated live-in care service delivers a comprehensive and reassuring option, ideal for individuals with complex health requirements and for professionals seeking complete assurance.
What Managed Live-in Care Means for Your Clients:
Managed live-in care ensures your client receives dedicated, round-the-clock support in the familiar and comforting environment of their own home. This service is fully CQC regulated, guaranteeing adherence to the highest national standards of quality and safety.
Our directly employed carers undergo continuous supervision, comprehensive support, and regular appraisals, ensuring consistent excellence.
Your dedicated care manager collaborates closely with you and your client, providing an expertly managed, closely monitored, and fully supported live-in care service.
Our Commitment to Professional Assurance
From your initial inquiry, we prioritise clear, open, and timely communication, ensuring you have all the information you need to make informed decisions.
- Initial Needs Assessment and Bespoke Care Plan: Our professional care manager will conduct a thorough care needs assessment, forming the basis for a truly bespoke and individualised care plan. This detailed evaluation identifies and addresses all specific needs, preferences, and long-term goals for your client.
- Adaptable Care Plans: We understand that client needs can evolve. Our care plans are designed to be fully adaptable, ensuring continuous appropriate support without the disruption of transitioning to a care home or rehabilitation facility. We regularly review and update these plans to reflect any changes and guarantee optimal care.
- Professional, Employed Carers: We meticulously match your client’s specific needs with one of our professional, directly employed carers from our UK-wide carer pool. Your dedicated care manager remains your primary point of contact, overseeing, managing, and monitoring the carer and the care plan, ensuring consistent quality and stability.
- Transparent Set Weekly Fees: Our set weekly fee provides complete clarity on costs, eliminating the concerns of unexpected or fluctuating expenses often associated with hourly rates or unbundled services. This simplifies budgeting and financial planning for funders and legal professionals.
- Fully Managed Service: Our fully managed service encompasses all aspects of care provision, including carer recruitment, extensive training, ongoing supervision, holiday cover, and sickness cover. This significantly reduces the administrative burden and stress on case managers and legal teams.
Why Partner With Us
We genuinely care about the well-being of your clients and the efficiency of your professional role. Our managed service is designed to alleviate the complexities of care coordination, allowing you to focus on your core responsibilities.
- Focus on High-Quality and Consistent Support: We prioritise quality and consistency in daily care, recognising it as the foundation for well-being and rehabilitation.
- Dedicated Personal Care: We provide one-to-one, continuous personal assistance tailored to your client’s specific needs.
- Seamless Integration with Therapy Teams: Our service enables therapy teams to focus on therapeutic goals by expertly managing essential daily care, offering 24/7 stability and empowering case managers.
- Proactive Fostering of Independence and Recovery: Our carers actively work to promote client independence and aid in their recovery, embodying a proactive approach.
- Cost-Effectiveness: Live-in care can be a surprisingly cost-effective solution without sacrificing safety or effectiveness.
- Flexible Model for Complex Needs: Our model can incorporate additional carers for two-to-one or waking night support, ensuring comprehensive care for even the most complex cases.
- Streamlined Management: We handle all rota management and recruitment of carers, significantly reducing your administrative burden.
- Direct Management and Supervision of Carers: We ensure consistent standards and relieve case managers of this direct responsibility.
- Proactive Reporting and Continuous Observation: We provide an extra layer of safety and essential information for case management and therapy teams through proactive reporting and continuous observation. We offer transparency and real-time insights through secure online access to carer reports and live care notes via a care planner app.
- Investment in Carer Care: We believe that happy and well-supported carers provide the highest quality of care, fostering longevity in carer roles and meaningful relationships.
- Comprehensive Support for Clients and Carers: Our dedicated care managers provide holistic support to both clients and carers.
- Thorough Carer Training: Our investment in thorough carer training ensures they are highly motivated and effective.
- Collaborative Approach (Co-production with MDT): We work in close partnership with multi-disciplinary teams (MDTs) to create truly person-centred care plans.
- Dedicated Care Manager with Clinical Knowledge: You will have a primary point of contact who possesses clinical knowledge, ensuring seamless communication and efficient problem-solving.
- Care Manager Attendance at MDT Meetings: Our care managers can attend MDT meetings to provide a comprehensive overview of the live-in care being delivered, offering peace of mind for case managers.
Let us provide the reliable and professional live-in care solution your clients deserve.
The Advantages of a CQC Regulated Service
As a provider regulated by the Care Quality Commission (CQC) in England, we offer an additional layer of assurance regarding the quality and safety of our services.
- Meeting National Standards: CQC regulation ensures our adherence to stringent national standards for quality and safety in health and social care, providing peace of mind that the care provided meets a recognised benchmark.
- Regular Inspections and Monitoring: The CQC conducts regular inspections and monitoring of regulated services, ensuring continuous compliance and high standards.
- Safe Care Protocols: As a regulated agency, we strictly adhere to safety protocols, including medication management, infection control, risk assessments, and safeguarding from abuse, ensuring a secure environment for your client. We offer robust safeguarding as a cornerstone of our service.
- Rigorous Carer Recruitment and Training Processes: Our robust recruitment processes include thorough vetting, Disclosure and Barring Service (DBS) checks, and comprehensive reference checks. Our carers undergo extensive training and ongoing professional development in line with CQC standards, ensuring they are meticulously vetted and highly skilled. This includes specialist training for conditions such as dementia, Parkinson’s, brain injury, or cerebral palsy.
- Accountability and Complaint Resolution: As a CQC-regulated provider, we are accountable to a regulatory body, ensuring transparency in our operations. We have clear and accessible complaints processes, providing a mechanism for concerns to be addressed effectively and in a timely fashion.
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