The Live-in Care Company
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Information & Advice

Information & Advice

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General Questions

Are carers employed or self-employed?
Do I pay more on bank holidays?
What do you charge?

We charge a fee of 20% defined as an introductory fee. If you decide that you would like to employ your carer directly and stop using our services of LiveInCare, a fee equivalent to 28 days of care cost will be due.

Is LiveInCare registered with the Care Quality Commission (CQC)?
How do you select, interview and vet carers?
Do you manage carers?
What if I have a problem with the service provided by my carer?
Do I pay my carer sick pay?
Will my carer be fairly and promptly paid?
When do I pay?

Speak to one of our experts

Our friendly experts are here to help from 9am to 7pm, 7 days a week.

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